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Personal discoveries of an IT professional.

GoDaddy Email Problems

You'll see the next series of posts all fall under the category of Why GoDaddy Sucks.  The following are all the issues I've had with GoDaddy's email services:

  1. You can't use IMAP (unless you pay $30 dollars a year).  Even if you purchase an entire year of hosting.  Weak.
  2. The webmail interface is ugly as hell, just like the rest of the super-annoying GoDaddy site.
  3. You get 100MB of email space for an entire year of purchased hosting.  I setup a mailbox using the default settings, sent myself an email and my box was 2% full already.  Come on.
  4. The SMTP server address differs for clients and hosted applications, meaning; if I want to send an email from Outlook then the SMTP address is one thing but if I want my web application to send an email the address is something entirely different.  This is an unnecessary pain in the ass and something you'll only see with GoDaddy.
  5. GoDaddy blocks your email from your web application if you specify a From address and name that differs from the address being used to transport the message.  This is especially annoying with a "Contact Us" form.  Someone will enter their information and using your no-reply@mydomain.com mailbox you'll want to send that message to your personal mailbox with the appropriate From information filled in.  You can't, it'll be blocked.  So you'll have to append all the user's information at the bottom of the email so you'll know the name and email address of the person who sent it.  So then, instead of simply clicking Reply, you'll have to rework the whole damn thing.
  6. GoDaddy blocks email if it contains ANY hyperlink that doesn't pass the SpamHaus database 100%, and again you don't even know about it until you realize your email just never showed up.  GoDaddy actually parses the HTML of all the email and if any domain fails a SpamHaus test, it just drops the message.  This is just stupid.

So what did I do?  Switched to DiscountASP.NET where I encounter NONE of these problems.

Comments

 

tommyt said:

Good article. I've been using Godaddy's premium email service for a few years now and it's been OK up until about ~August 2009.

I now get a no socket error when sending emails. This just started happening maybe July until now.

I can't send from any of my 4 machines through Outlook Express- but I can send mail through their webmail which is cumbersome to say the least.

If anyone knows of a comparable service that DOES NOT automatically filter mail, does not have these SMTP problems, please bump up this thread and speak up!!!!!!

August 24, 2009 9:37 AM
 

Fitz said:

I got a linux virtual host and installed a mail server to get my email.  It's a bit work to setup, but works great.  

August 26, 2009 9:56 AM
 

Hover Email Review said:

GoDaddy's services aren't that great. I highly recommend Hover for e-mail and domain name registrations rather than GoDaddy.

Also, for hosting, Site5 is way better than the overpriced Junk GoDaddy offers.

Good post.

June 22, 2010 6:28 PM
 

M@ said:

Yeah, I moved the site app (ScrewTurn Wiki) to my home server (2003) and I was able to send the email using the GoDaddy email account without any problems.  When I coppied exact the app over it failed.  I called support and told them how it did work from my server and not theirs he tried to blame it on IIS versions.  Does GoDaddy outsource the email servers?  The credit thing with the emails is a joke too. 100 megs for a 100 email accounts!!

I think I will switch all the sites we have out of those jokers service.  Thanks for the list of issues.

July 3, 2010 9:30 PM

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